Perhaps you might have been receiving complaints from family and friends or colleagues and business partners that your Airtel line often divert to another number or voice mail number when being called, this is happening most likely because you probably have an active call forwarding service on your line. Although sometimes the service might be activated on purpose if you need it, whichever the scenario, this article is a complete guide on how to deactivate call forwarding on Airtel completely.
I am going to tell you what call forwarding is all about and the various methods you can take to deactivate it on your line.
Call Forwarding: what is it?
Call forwarding is a cellphone service that allows incoming calls to be diverted from one phone number to another. This service is helpful when a user cannot pick up calls on the initial number for reasons like being away from the phone, lost number, or service outage.
Methos on how to deactivate Call forwarding on Airtel?
Airtel is a multinational telecommunication Company that operates in many countries.
Irrespective of your location, You can deactivate call forwarding on Airtel using the following methods:
- USSD code
- From phone settings
- From Airtel customer care support
Deactivate call forwarding on Airtel using code
To deactivate call forwarding on your Airtel line dial ##21# on your phone dial-pad and send. Airtel will reply that call forwarding has successfully been erased from your line.
If you have a specific call forwarding setup on your line, you can dial the following codes to deactivate call diverts:
Dial ##61# to deactivate call forwarding when your phone is unanswered, dial ##62# to deactivate call forwarding when your phone is not reachable, dial ##67# to deactivate call forwarding when you are busy, and dial ##21# to deactivate all types of call forwarding on Airtel.
Cancel call forwarding on Airtel from phone settings
You can deactivate call forwarding on your Airtel line by accessing the settings menu on your phone. The steps to do this may vary depending on the type of phone you have: iPhone, Android, or feature phone. but generally, you can follow the following steps to deactivate call forwarding or call diverts:
- Go to the Settings menu on your phone
- Tap on the Phone option
- Select Call Forwarding
- Tap on the option to deactivate call forwarding
Deactivate call forwarding on Airtel through the customer support center
Sometimes you may have trouble using the methods mentioned earlier in canceling call diverts on your line. another method is to ask customer care to deactivate it for you.
to deactivate call forwarding on Airtel through the support center, dial 111 from Airtel NG number and call to speak to a customer care representative and ask to resolve the active call forwarding service on your line.
If your Airtel line is Indian type, Uganda, Kenya, or any other country, call only the call center number of your country.
How to cancel call forwarding on Airtel Nigeria
Use the following unique code to deactivate call forwarding on Airel Nigeria:
- Type ##002#
- Press SEND
You will receive a response that call forwarding has been successfully erased on your Airtel Nigeria line.
